Legal

Privacy Policy

Your privacy is one of our top priorities. This Privacy Policy explains how PDF to CSV Converter handles your personal information and uploaded documents.

Last Updated: 14th of February 2026

01

Company Information

PDF to CSV Converter is operated from Switzerland. We are committed to complying with Swiss data protection laws, including the Federal Act on Data Protection (FADP), as well as applicable international regulations including the General Data Protection Regulation (GDPR) where relevant.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or that we collect. This policy does not apply to any information collected offline or via channels other than this website.

Company Address

Company address
02

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

03

Information We Collect

Account Information

When you register for an account, we collect your email address. We use passwordless magic link authentication, so no passwords are stored.

Contact Information

If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message you send us, and any other information you may choose to provide.

Payment Information

When you make a purchase, payment information is collected and processed directly by our payment providers (Stripe and PayPal). We do not store your credit card or payment details on our servers.

Uploaded Documents — Never Stored

PDF documents uploaded to PDF to CSV Converter are processed entirely in memory. They are never written to disk, never saved to our servers, and never forwarded to any third parties. Once the conversion is complete and you download your result, the data is immediately discarded from memory.

We take data protection extremely seriously. Your financial documents remain yours and yours alone.

04

How We Use Your Information

We use the information we collect in the following ways:

  • Service Delivery: To provide, operate, and maintain the document conversion service
  • Authentication: To verify your identity and provide secure access via magic link emails
  • Improvement: To understand how our service is used and to improve, personalize, and expand it
  • Communication: To communicate with you, including for customer support, service updates, and promotional information (with opt-out available)
  • Payment Processing: To handle billing and payment transactions securely through our payment partners
  • Security: To detect, prevent, and address fraud and security issues
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
05

Log Files and Analytics

PDF to CSV Converter follows standard procedures for using log files. These files log visitors when they visit our website. The information collected by log files may include internet protocol (IP) addresses, browser type, date and time stamps, referring/exit pages, and the number of clicks. This information is not linked to anything that is personally identifiable and is used for analyzing trends, administering the site, and gathering demographic information.

We may use analytics tools (such as Google Analytics) to understand how users interact with our service. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

06

Cookies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for authentication and basic platform functionality
  • Analytics Cookies: Used to understand user behavior and improve our service
  • Preference Cookies: Remember your settings and preferences (such as dark/light mode)

You can choose to disable cookies through your individual browser options. To learn more about cookie management, consult your browser's help documentation. Note that disabling certain cookies may limit platform functionality.

07

Third-Party Services

Our Privacy Policy does not apply to other websites or services. We advise you to consult the respective privacy policies of any third-party services for more detailed information. We have no control over the cookies or tracking used by third parties.

Payment Processors

Payments are processed by Stripe and PayPal. Your payment information is handled directly by these providers under their respective privacy policies:

08

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who help us operate our service (e.g., hosting providers, payment processors, email delivery services)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)
  • With Your Consent: Any other sharing will only occur with your explicit permission

We never share, sell, or forward your uploaded documents to any third party. Documents are processed in memory and discarded immediately after conversion.

09

Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit (TLS/SSL)
  • Secure, passwordless authentication via magic links
  • In-memory document processing — no documents written to disk
  • Regular security reviews and updates
  • Access controls and authentication requirements for all systems

While we strive to protect your information using commercially reasonable means, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the highest standard.

10

CCPA Privacy Rights

Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data collected
  • Request that a business delete any personal data about the consumer that the business has collected
  • Request that a business that sells a consumer's personal data not sell the consumer's personal data

We do not sell personal data. If you make a request, we have one month to respond. Please contact us to exercise any of these rights.

11

GDPR Data Protection Rights

Under Swiss and EU data protection laws, every user is entitled to the following rights:

  • Right to Access: You have the right to request copies of your personal data. We may charge a small fee for this service.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

12

Data Retention

We retain your account information (email address and usage data) for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Uploaded documents are never retained. They are processed in memory and discarded immediately upon completion of the conversion.

When your account is deleted, we will delete or anonymize your personal data within 90 days, except where longer retention is required by law.

13

International Data Transfers

As a Swiss-based company, your account data is primarily processed in Switzerland and the European Economic Area (EEA). If we transfer data to countries outside Switzerland or the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the Swiss Federal Data Protection Authority
  • Adequacy decisions by the European Commission
  • Other legally recognized transfer mechanisms
14

Children's Information

Our service is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect any personally identifiable information from children. If you believe that your child has provided such information on our website, we strongly encourage you to contact us immediately so we can promptly remove that information from our records.

15

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending you an email notification for significant changes

Your continued use of our service after changes become effective constitutes acceptance of the updated policy. We advise you to review this page periodically for any changes.

16

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company address

We will respond to your inquiry within 30 days as required by applicable data protection laws.

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